FAQ

✞ Latest pre-order update!

Most pre-orders have shipped! The rest will be shipped out ASAP/when I get bubble mailer restock this week! Any delays will be announced on my social medias ( @cyani07 on twitter, tumblr, and instagram) !

 

✞ Do you ship internationally?

Yes, I ship everywhere, exceptions being Russia and Germany! At the moment, shipping to Mexico is unavailable as well. If you have shipping problems, please be aware I'm not responsible for shipping and can only do so much to help!


✞ My order is lost in the mail!

Please double-check shipping information when ordering, any shipping issues due to error of the buyer will require a re-ship fee to resend your items. I'm not responsible for USPS or foreign services handling of packages. If your order seems lost, please open a missing mail claim on the USPS website and contact your local post office.

✞ I have questions/concerns about my order!

If you have any concerns feel free to reach out to me through the website contact form and I will get back to you as soon as I can! Please contact within 30 days for issues! Please do not DM on social medias as they are not often checked.


✞ Refund policy:

Sorry, no refunds or returns. All sales are final. As a buyer you acknowledge these terms by clicking purchase!

 

✞ THANK YOU SO MUCH FOR STOPPING BY MY SHOP! ✞

Sales are final! Your support is greatly appreciated ^w^ !